Features

A selection of our live chat software’s best features

Detailed Visitor Profiles

See past and present behavioral data (pages visited, source of traffic etc.) and learn more about your customers

Mobile App

Chat with and serve visitors on the go with a full featured mobile app

Custom Chat Windows

Control the design of your chat widget and match your company branding

Intelligent Chatbot

Ready to use, intelligent AI is included to help serve customers faster and your agents works better

Proactive Chat

Don’t just wait for your sales-send targeted messages to visitors while they browse

Post Analytics

Know exactly how your agents are performing with detailed analytics and statistics on customer satisfaction, response time and more

Platform Transfers

Easily move conversations from live chat to video or voice

Co-Browsing and Screen Sharing

Communicate and handle support inquiries better with secure, advanced co-browsing and screen sharing capabilities