Features

A selection of our live chat software’s best features

Unified Messaging

Easily and seamlessly move conversations from live chat to video or voice, whatever visitors prefer

Mobile App

Chat with and serve visitors on the go with a full featured mobile app

Custom Chat Windows

Customize the design of your live chat widget to complement your website design and company branding

Intelligent Chatbot

Ready to use, intelligent AI chatbots are included to help serve your customers faster and help your chat agents work better 

Proactive Chat

Don’t just wait for your sales-send targeted messages to visitors while they browse

Post Analytics

Know exactly how your agents are performing with detailed analytics and statistics on customer satisfaction, response time and more

Detailed Visitor Profiles

See past and present behavioral data (pages visited, source of traffic etc.) and learn more about your customers

Co-Browsing and Screen Sharing

Communicate and handle support inquiries better with secure, advanced co-browsing and screen sharing capabilities