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Chakap – Live Chat Software for Everybody
Find answers in our Knowledge Base
Getting Started Guide
Chakap Getting Started Guide: Live Chat, Ticketing and Messaging
Live Chat Quick Start Guide
Chat & Monitor
Settings & Customizations
API & Webhooks
History & Reports
What are the requirements for the Chatbot Intents to be imported?
Getting Started with Chakap Bot
What is Chatbot Sensitivity
How to Understand Agent Assist Score
How can Chakap Chatbot send data to your web application using Webhook?
and 6 more articles…
Ticketing & Messaging
How can I integrate my Whatsapp account with Chakap Live Chat?
How do I use the SLA feature?
How to configure the Working Time and Holidays feature in Ticketing & Messaging?
How to integrate WeChat Official Account with Chakap Live Chat?
How to use Triggers?
and 3 more articles…
Bill & Agent Management
Manage permissions for existing Agents or groups
How do I add new agents to my Chakap account?
How to subscribe to Chakap Live Chat?
How to edit the information of an existing agent?
Where can I see agent’s Title and Bio?
How to Find My Site ID?
Why Can’t My Visitors See The Chat Button on My Website?
Why can’t I login to my Chakap Account?
How do I fix Network related issues with Chakap?
Why aren’t the changes I’m making in Chakap reflected on my website?
and 12 more articles…