Whether you need live chat for sales or support, Chakap can help.
With intelligent analytics, you can target messages to key visitors and close sales at opportune moments.
Does your online shopper seem hesitant to buy? With live chat, you can answer any questions they might have on the go and make the sales process as friction free as possible.
With our intelligent AI and monitoring, you can even automate the sending of targeted offers to repeat visitors or viewers of particular product pages.
And when a human touch is required, our live chat is the perfect way to assist buyers through checkout.
Monitor your visitor’s movements to better assist them through any issues they might have.
And if that’s not enough, make a video call or share screens to work even more closely together to solve any issues your customers have.
Look up past transcripts of repeat visitors to learn their history and serve them better every time